Due to the sensitive and temperature-controlled nature of our products, MagnumBio Health & Wellness is unable to accept returns.

Order cancellations may be requested before shipment. Once an order has been processed and shipped, it can no longer be canceled.

For immediate assistance regarding order questions, cancellation requests, or concerns related to missing, incorrect, or damaged items, please contact our support team at info@magnumbiohealth.com.

Damaged, Defective, or Incorrect Items

We encourage you to carefully inspect your order upon delivery. If you receive a product that is damaged, defective, or incorrect, please contact us promptly so our team can review the matter and provide an appropriate resolution.

Refunds

If a refund is approved, it will be issued to your original method of payment within 10 business days. Please note that financial institutions may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received confirmation, please contact our support team at info@magnumbiohealth.com for further assistance.