Privacy Policy

Last Updated: October 19, 2026

MagnumBIO Health (“MagnumBIO Health,” “we,” “us,” or “our”) operates this website and related online services, including the information, content, features, tools, products, and services made available through the website (collectively, the “Services”).

MagnumBIO Health operates as a business-to-business (B2B) supplier serving clinics, healthcare professionals, laboratories, research organizations, and other authorized commercial customers. Our website and e-commerce services are intended for professional and business use rather than direct-to-consumer retail purchasing.

Our website uses WordPress and WooCommerce to provide e-commerce functionality, including professional account registration, customer account management, product information, order processing, and online purchasing.

This Privacy Policy explains how we collect, use, process, disclose, retain, and protect personal information when you visit or use our Services, establish a business account, make a purchase, request information, communicate with us, or otherwise interact with MagnumBIO Health.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, use, or disclosure of personal information, this Privacy Policy will control with respect to those matters, except where applicable law requires otherwise.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have been provided with information regarding the practices described in this Privacy Policy.

This Privacy Policy governs the collection and use of personal information through our website and related online Services. It does not alter, supersede, or expand any product-specific terms, research-use restrictions, labeling requirements, disclaimers, or regulatory disclosures provided elsewhere on this website.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Personal information generally does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be associated with an identifiable individual.

Depending on how you interact with our Services and as permitted or required by applicable law, we may collect or process the following categories of information.

Contact and Business Information

We may collect:

• Name
• Professional title or position
• Business or clinic name
• Business mailing address
• Billing address
• Shipping address
• Email address
• Telephone number
• Business website
• Business or professional credentials, where applicable
• Information necessary to verify business identity or purchasing eligibility

Professional and Business Account Information

Because MagnumBIO Health serves professional and commercial customers, we may collect information necessary to establish, verify, and manage authorized business accounts.

This information may include:

• Clinic or organization name
• Authorized purchasing contact
• Business account credentials
• Professional license or registration information, where applicable
• Business verification documentation
• Account status
• Purchasing history
• Assigned sales representative or account manager
• Business communications and account preferences

Information collected for business verification may be used to determine eligibility to establish an account or purchase certain products.

Payment and Transaction Information

We may collect information relating to purchases and payments, including:

• Payment method
• Billing information
• Transaction details
• Payment status
• Payment confirmations
• Invoice information
• Order totals
• Information necessary to process, verify, or reconcile payments

Full payment card information may be collected and processed directly by authorized third-party payment processors rather than stored by MagnumBIO Health.

Account Information

If you create an account, we may collect:

• Username
• Password or other authentication credentials
• Account preferences
• Account settings
• Order history
• Shipping preferences
• Business account information
• Other information associated with your account

Passwords and authentication information may be stored or processed using security protections provided by our website platform and authorized service providers.

Shopping and Transaction Information

We may collect information about:

• Products viewed
• Products added to a shopping cart
• Products added to a wishlist, if available
• Purchases
• Order quantities
• Order frequency
• Returns
• Exchanges
• Cancellations
• Previous transactions
• Shipping and fulfillment activity

Communications

We may collect information that you provide when communicating with MagnumBIO Health, including through:

• Website contact forms
• Customer service inquiries
• Email
• Telephone communications
• Sales representative communications
• Business account inquiries
• Other correspondence

Device and Technical Information

We may automatically collect certain information regarding the device and technology used to access our Services, including:

• IP address
• Browser type
• Device type
• Operating system
• Network information
• Referring website
• Device or online identifiers
• Other technical information

Website Usage Information

We may collect information about how visitors interact with our Services, including:

• Pages viewed
• Links clicked
• Products viewed
• Time spent on pages
• Navigation patterns
• Referring and exit pages
• General interaction with website features

2. Sources of Personal Information

We may collect personal information from the following sources.

Directly From You

This includes information provided when you create a business account, place an order, submit a form, request information, communicate with us, or contact customer service.

Automatically Through Our Services

This includes information collected through your device, browser, cookies, analytics technologies, pixels, server logs, and similar technologies.

From Service Providers

This may include information received from companies providing payment processing, website hosting, e-commerce functionality, analytics, customer support, shipping, fulfillment, security, marketing, and other services.

From Authorized Business Representatives and Partners

We may receive business contact information, account details, or other relevant information from authorized sales representatives, account managers, business partners, or organizations acting on behalf of professional customers.

From Other Third Parties

We may receive information from other third parties where permitted by applicable law.

3. How We Use Personal Information

Depending on how you interact with MagnumBIO Health, we may use personal information for the following purposes.

Providing and Improving Our Services

We may use personal information to:

• Establish and manage professional business accounts
• Verify business identity and purchasing eligibility
• Process and fulfill orders
• Process payments
• Manage customer accounts
• Provide requested products or Services
• Arrange shipping and delivery
• Process returns, exchanges, or cancellations
• Maintain transaction records
• Remember account preferences
• Provide customer support
• Improve website functionality
• Understand how customers use our Services
• Personalize portions of the website experience where appropriate

Business Account Management

We may use business and professional information to:

• Verify authorized purchasers
• Maintain clinic and professional customer accounts
• Manage wholesale purchasing relationships
• Coordinate account services
• Communicate product availability
• Provide order updates
• Maintain customer purchasing records
• Coordinate communications between customers and authorized sales representatives
• Support legitimate business operations

Marketing and Business Communications

Where permitted by applicable law, we may use personal information to:

• Send promotional emails
• Communicate product information
• Provide updates about services or product availability
• Announce promotions or business programs
• Communicate with professional customers and sales representatives
• Measure marketing campaign effectiveness
• Understand customer interests
• Provide or measure advertising
• Improve marketing activities

Recipients may unsubscribe from promotional emails using the unsubscribe link contained in the applicable communication.

Opting out of promotional communications will not prevent us from sending transactional or administrative communications relating to accounts, purchases, orders, security, or ongoing business relationships.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts
• Protect transactions
• Detect or prevent fraud
• Investigate suspicious activity
• Protect our website and systems
• Prevent unauthorized access
• Verify account activity
• Protect the rights, property, and security of MagnumBIO Health, our customers, and others

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

Customer Service and Communications

We may use information to communicate with professional customers, respond to inquiries, provide customer support, resolve issues, coordinate orders, and maintain business relationships.

Legal and Regulatory Purposes

We may process personal information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from courts, law enforcement, regulators, or government agencies
• Respond to subpoenas, warrants, or other valid legal processes
• Establish, exercise, or defend legal claims
• Participate in litigation or legal proceedings
• Enforce our Terms of Service and other policies
• Investigate suspected violations of our agreements or policies
• Protect our legal rights and the rights of others

4. Business-to-Business Accounts and Authorized Purchasers

MagnumBIO Health provides products and services to clinics, healthcare professionals, laboratories, research organizations, and other authorized commercial entities.

Accounts established through our website are intended for legitimate professional or business purposes.

We may collect and verify business credentials, professional information, and purchasing eligibility when necessary to establish or maintain an account.

Certain products may be subject to additional purchasing requirements, product restrictions, or professional verification procedures.

Establishing a business account does not automatically authorize the purchase or use of every product offered through the website.

MagnumBIO Health reserves the right, subject to applicable law and contractual obligations, to verify account information, request additional documentation, restrict account access, or decline transactions that do not meet applicable purchasing requirements.

5. Sales Representatives and Account Management

MagnumBIO Health may work with authorized sales representatives, account managers, distributors, and other business partners to manage professional customer relationships.

Where reasonably necessary for legitimate business operations, we may share relevant business account information with authorized representatives responsible for servicing an account.

Such information may include:

• Business or clinic name
• Authorized contact information
• Account status
• Order history
• Purchasing activity
• Product inquiries
• Relevant business communications

Access to customer information may be limited according to assigned responsibilities, account permissions, contractual requirements, and applicable law.

Authorized representatives are expected to use information only for legitimate business purposes consistent with their responsibilities and applicable confidentiality obligations.

6. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for legitimate business purposes and as permitted by applicable law.

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including providers of:

• Website hosting
• WordPress and WooCommerce functionality
• Payment processing
• Information technology services
• Website security
• Data analytics
• Email communications
• Customer support
• Cloud storage
• Shipping
• Fulfillment
• Accounting and administrative services

These providers may process personal information as necessary to perform services for MagnumBIO Health.

Authorized Sales Representatives and Business Partners

We may disclose relevant business account information to authorized sales representatives, distributors, account managers, or business partners when reasonably necessary to facilitate legitimate business relationships, order processing, account servicing, or other authorized operations.

Analytics, Advertising, and Marketing Providers

We may disclose or make certain information available to analytics, advertising, and marketing service providers that help us understand website usage, measure marketing performance, communicate with customers, or deliver or measure advertising where applicable.

These technologies may include cookies, pixels, tags, or similar technologies.

Where applicable law provides rights regarding targeted advertising, sale, or sharing of personal information, those rights may be exercised as described in this Privacy Policy.

At Your Direction

We may disclose information when you request, direct, authorize, or consent to the disclosure, including when necessary to fulfill or ship an order or interact with third-party integrations.

Affiliates and Corporate Organizations

We may disclose personal information to affiliates or entities within our corporate organization where reasonably necessary for legitimate business operations and permitted by law.

Business Transactions

Personal information may be disclosed or transferred as part of a proposed or completed:

• Merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Bankruptcy
• Other business transaction

Legal Requirements and Protection of Rights

We may disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, enforce our agreements or policies, prevent fraud, or protect the rights, property, or safety of MagnumBIO Health, our customers, or others.

7. Relationship With WordPress and WooCommerce

Our website is built using WordPress and WooCommerce.

WooCommerce provides e-commerce functionality that enables us to manage products, professional customer accounts, orders, and online transactions.

Information submitted through our website may be processed through WordPress, WooCommerce, and authorized third-party service providers as necessary to operate the website and provide our Services.

Payment information may be transmitted directly to and processed by our authorized payment processor.

MagnumBIO Health does not intentionally store complete payment card numbers or card security codes on its website servers.

Third-party providers may process information according to their own privacy policies and contractual obligations.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website.

These technologies may be used to:

• Maintain website functionality
• Remember shopping cart contents
• Remember account preferences
• Maintain login sessions
• Understand website usage
• Measure website performance
• Improve user experience
• Support analytics
• Measure marketing effectiveness
• Support advertising activities where applicable

Cookies used through our Services may include the following categories.

Essential Cookies

Used to provide functions necessary for website operation, shopping carts, checkout, account access, security, and other essential features.

Functional Cookies

Used to remember preferences and improve website functionality.

Analytics Cookies

Used to understand website traffic, usage, and performance.

Marketing and Advertising Cookies

Where used, these technologies may help measure advertising performance, understand interactions with marketing campaigns, or deliver advertising.

You may be able to control certain cookies through your browser settings or cookie-management tools available through our website.

Disabling certain cookies may prevent portions of the website from functioning properly.

Where required by applicable law, we will obtain consent before using nonessential cookies or similar technologies.

9. Analytics

We use Google Analytics and may use similar analytics services to understand how visitors interact with our website.

These services may collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Approximate location derived from IP address
• Time spent on the website
• Website interactions
• Other usage information

We use this information to understand website performance, improve our Services, and enhance the customer experience.

10. Third-Party Websites and Links

Our Services may contain links to websites, platforms, or services operated by third parties.

If you follow a link to a website that is not operated or controlled by MagnumBIO Health, that third party’s privacy policy, security practices, and terms will govern your interaction with that website.

We are not responsible for the privacy, security, accuracy, availability, or practices of independently operated third-party websites or services.

The inclusion of a third-party link does not necessarily constitute an endorsement of that third party, its products, services, content, or practices.

Information voluntarily disclosed through public or semi-public third-party platforms, including social networking platforms, may be visible to other users and may be collected or used by third parties.

11. Health and Sensitive Information

MagnumBIO Health’s standard e-commerce website is intended to facilitate professional product purchasing, business account management, order fulfillment, customer service, and general business communications.

Routine clinic purchasing transactions do not require the submission of patient medical records, diagnoses, treatment histories, or other identifiable patient health information.

General website forms, business account fields, and ordinary customer service email communications are not designated channels for submitting protected health information.

Please do not submit patient medical records, diagnoses, treatment information, or other sensitive health information through general website forms or ordinary email.

If MagnumBIO Health receives sensitive personal information, it will handle such information in accordance with applicable legal requirements.

Where applicable, this may include federal or state privacy and security laws governing sensitive personal information or protected health information.

Nothing in this Privacy Policy represents that all information collected through our website is subject to the Health Insurance Portability and Accountability Act (“HIPAA”).

12. Research Use Only Disclaimer

Products designated for research use only are intended exclusively for lawful research purposes consistent with their labeling, applicable restrictions, and governing laws.

Research-use-only products are not intended for human consumption, human administration, or clinical treatment.

The availability of products to clinics, healthcare professionals, laboratories, or other commercial entities does not constitute authorization to use those products in humans or for any purpose inconsistent with applicable law, product labeling, or intended-use restrictions.

The collection and processing of personal information described in this Privacy Policy relates to website operations, professional account administration, order processing, fulfillment, customer service, security, marketing where permitted, and compliance with applicable legal obligations.

Nothing in this Privacy Policy modifies, supersedes, waives, or expands any research-use restriction, product labeling, disclaimer, intended-use statement, Terms of Service, or other condition applicable to products offered by MagnumBIO Health.

13. Children’s Privacy

Our website and e-commerce Services are intended for professional and business use and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that such information has been collected without legally sufficient authorization, we will take reasonable steps to delete the information as required by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to MagnumBIO Health, please contact us using the information provided below.

We do not knowingly sell or share the personal information of children in violation of applicable law.

14. Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These safeguards may include:

• Secure website connections
• Account authentication
• Access restrictions
• Administrative security controls
• Secure payment processing
• Website security monitoring
• Appropriate data backup and recovery practices

However, no website, information system, electronic transmission, or method of storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

Users should take appropriate precautions when transmitting confidential information electronically and avoid sending sensitive or confidential information through unsecured channels.

15. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to:

• Maintain professional customer accounts
• Complete transactions
• Fulfill orders
• Maintain business and transaction records
• Provide customer support
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet accounting, tax, regulatory, or legal requirements
• Protect our legal rights

The appropriate retention period depends on the nature of the information, why it was collected, our legal obligations, and legitimate business requirements.

Where appropriate and legally permitted, information may be deleted, de-identified, or securely retained according to applicable requirements.

16. Your Privacy Rights and Choices

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information.

These rights are not absolute and may be subject to legal exceptions.

Right to Access or Know

You may have the right to request confirmation regarding whether we process your personal information and to request access to information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Delete

You may have the right to request deletion of certain personal information, subject to applicable exceptions.

Right to Data Portability

You may have the right to obtain a copy of certain personal information in a portable and, where technically feasible, readily usable format.

Right to Opt Out

Where provided by applicable law, you may have the right to opt out of certain processing of personal information for purposes such as:

• Targeted advertising
• Sale of personal information
• Certain profiling in furtherance of decisions that produce legal or similarly significant effects

Global Privacy Control and Browser Signals

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), in accordance with applicable requirements.

At this time, we do not respond to general browser-based “Do Not Track” signals that are not legally recognized or required.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe option included in our promotional communications.

Even if you unsubscribe, we may continue sending non-promotional communications relating to accounts, purchases, transactions, security, customer service, or ongoing business relationships.

17. Texas Privacy Rights

If you are a Texas resident and the Texas Data Privacy and Security Act applies to our processing of your personal data, you may have the right, subject to applicable exceptions, to:

• Confirm whether we process your personal data and access that data
• Correct inaccuracies in your personal data
• Request deletion of personal data provided by or obtained about you
• Obtain a portable copy of certain personal data
• Opt out of processing for targeted advertising
• Opt out of the sale of personal data
• Opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects

You may exercise an applicable privacy right by contacting:

info@magnumbiohealth.com

We may request information reasonably necessary to authenticate your identity and process your request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Where permitted by law, you may designate an authorized agent to submit certain requests on your behalf.

We may require appropriate documentation demonstrating the agent’s authority and may separately verify your identity.

18. Privacy Request Appeals

If we decline to take action on a privacy request and applicable law provides you with a right to appeal our decision, you may submit an appeal by emailing:

info@magnumbiohealth.com

Please include “Privacy Appeal” in the subject line and provide sufficient information for us to identify the original request and review our decision.

We will review and respond to an appeal in accordance with applicable law.

19. Complaints

If you have a complaint regarding how MagnumBIO Health collects, uses, processes, or discloses personal information, please contact us using the information provided below.

Depending on where you reside, you may also have the right to submit a complaint to an applicable state attorney general, privacy regulator, data protection authority, or other regulatory body.

20. International Data Transfers

Our website and service providers may process, transfer, or store information in the United States or other countries.

If personal information is transferred from a jurisdiction that requires specific safeguards for international transfers, we will use legally recognized transfer mechanisms where required, such as applicable Standard Contractual Clauses or other approved transfer mechanisms.

Privacy and data protection laws may differ between countries.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, Services, legal requirements, or regulatory obligations.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date at the top of this Policy.

We will provide additional notice when required by applicable law.

For additional information regarding use of this website, professional purchasing requirements, products, and other conditions applicable to the Services, please review our Terms of Service and other applicable policies.

22. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

MagnumBIO Health
4950 Keller Springs Road, Suite 220
Addison, TX 75001

Email: info@magnumbiohealth.com