Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: August 20, 2026

MagnumBio Health (“MagnumBio Health,” “we,” “us,” or “our”) operates this website and related online services, including the information, content, features, tools, products, and services made available through the website (collectively, the “Services”).

Our website uses WordPress and WooCommerce to provide e-commerce functionality, including customer accounts, order management, and online purchasing.

This Privacy Policy explains how we collect, use, process, disclose, and protect personal information when you visit or use our Services, make a purchase or other transaction, create an account, communicate with us, or otherwise interact with MagnumBio Health.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, use, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

This Privacy Policy governs the collection and use of personal information through our website and online Services. It does not alter, supersede, or expand any product-specific terms, research-use restrictions, labeling requirements, disclaimers, or other regulatory disclosures provided elsewhere on this website.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another identifiable individual.

Personal information generally does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be associated with an identifiable individual.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

This may include your:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Business or organization information, when provided

Payment and Transaction Information

We may collect information relating to purchases and payments, including:

  • Payment method
  • Billing information
  • Transaction details
  • Payment status
  • Payment confirmation
  • Information necessary to process or verify a payment

Full payment card information may be collected and processed directly by our third-party payment processor rather than stored by MagnumBio Health.

Account Information

If you create an account, we may collect information such as:

  • Username
  • Password or other authentication credentials
  • Account preferences
  • Settings
  • Order history
  • Other information associated with your account

Passwords and authentication information may be stored or processed using security protections provided by our website platform and service providers.

Shopping and Transaction Information

We may collect information about:

  • Products you view
  • Products added to your cart
  • Products added to a wishlist, if available
  • Purchases
  • Returns
  • Exchanges
  • Cancellations
  • Previous transactions

Communications

We may collect information that you provide when you communicate with MagnumBio Health, including through:

  • Contact forms
  • Customer support inquiries
  • Email
  • Telephone communications
  • Other correspondence

Device and Technical Information

We may automatically collect certain information regarding the device and technology you use to access our Services, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Referring website
  • Device or online identifiers
  • Other technical information

Website Usage Information

We may collect information about how you interact with our Services, including:

  • Pages viewed
  • Links clicked
  • Products viewed
  • Time spent on pages
  • Navigation patterns
  • Referring and exit pages
  • General interaction with website features

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, submit a form, communicate with us, request customer support, or otherwise provide information to MagnumBio Health.

Automatically through the Services, including through your device, browser, cookies, analytics technologies, pixels, server logs, and similar technologies.

From our service providers, including companies that provide payment processing, website hosting, e-commerce functionality, analytics, customer support, shipping, fulfillment, security, marketing, and other services on our behalf.

From business partners and other third parties, where permitted by applicable law.

How We Use Personal Information

Depending on how you interact with MagnumBio Health, we may use personal information for the following purposes.

Providing and Improving the Services

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Manage customer accounts
  • Provide requested products or Services
  • Arrange shipping and delivery
  • Process returns, exchanges, or cancellations
  • Maintain transaction records
  • Remember preferences
  • Provide customer support
  • Improve website functionality
  • Understand how customers use our Services
  • Personalize portions of the website experience where appropriate

Marketing and Communications

Where permitted by applicable law, we may use personal information to:

  • Send promotional emails
  • Communicate information about products, services, or promotions
  • Measure the effectiveness of marketing campaigns
  • Understand customer interests
  • Provide or measure advertising
  • Improve our marketing activities

You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the applicable email.

Opting out of promotional communications will not prevent us from sending transactional or administrative communications relating to your account, purchases, orders, security, or our ongoing business relationship with you.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate accounts
  • Protect transactions
  • Detect or prevent fraud
  • Investigate suspicious activity
  • Protect our website and systems
  • Prevent unauthorized access
  • Protect the rights, property, and security of MagnumBio Health, our customers, and others

If you create an account, you are responsible for maintaining the confidentiality of your account credentials. You should not share your username, password, or other account access information with unauthorized persons.

Customer Support and Communications

We may use your information to communicate with you, respond to questions, provide customer support, resolve issues, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may process personal information when reasonably necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from courts, law enforcement, regulators, or government agencies
  • Respond to subpoenas, warrants, or other valid legal process
  • Establish, exercise, or defend legal claims
  • Participate in litigation or legal proceedings
  • Enforce our Terms of Service and other policies
  • Investigate suspected violations of our agreements or policies
  • Protect our legal rights and the rights of others

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for legitimate business purposes and as permitted by applicable law.

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including providers of:

  • Website hosting
  • WordPress and WooCommerce functionality
  • Payment processing
  • Information technology services
  • Website security
  • Data analytics
  • Email communications
  • Customer support
  • Cloud storage
  • Shipping
  • Fulfillment
  • Accounting or administrative services

These providers may process personal information as necessary to perform services for MagnumBio Health.

Analytics, Advertising, and Marketing Providers

We may disclose or make certain information available to analytics, advertising, and marketing service providers that help us understand website usage, measure marketing performance, communicate with customers, or, where applicable, deliver or measure advertising.

These technologies may include cookies, pixels, tags, or similar technologies, as further described in this Privacy Policy.

Where applicable law provides you with rights regarding targeted advertising, sale, or sharing of personal information, you may exercise those rights as described in the Your Privacy Rights and Choices section below.

At Your Direction

We may disclose information when you request, direct, authorize, or consent to the disclosure, including when necessary to fulfill or ship an order or when you interact with third-party integrations.

Affiliates and Corporate Organizations

We may disclose personal information to our affiliates or entities within our corporate organization where reasonably necessary for legitimate business operations and permitted by law.

Business Transactions

Personal information may be disclosed or transferred as part of a proposed or completed:

  • Merger
  • Acquisition
  • Financing
  • Reorganization
  • Sale of assets
  • Bankruptcy
  • Other business transaction

Legal Requirements and Protection of Rights

We may disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, enforce our agreements or policies, prevent fraud, or protect the rights, property, or safety of MagnumBio Health, our customers, or others.

Relationship With WordPress and WooCommerce

Our website is built using WordPress and WooCommerce.

WooCommerce provides e-commerce functionality that enables us to manage products, customer accounts, orders, and online transactions.

Information submitted through our website may be processed through WordPress, WooCommerce, and authorized third-party service providers as necessary to operate the website and provide our Services.

Payment information may be transmitted directly to and processed by our authorized payment processor. MagnumBio Health does not intentionally store full payment card information on its website servers except to the extent technically necessary or legally required.

Third-party providers may process information according to their own privacy policies and contractual obligations.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website.

These technologies may be used to:

  • Maintain website functionality
  • Remember shopping cart contents
  • Remember account preferences
  • Maintain login sessions
  • Understand how visitors use our website
  • Measure website performance
  • Improve user experience
  • Support analytics
  • Measure marketing effectiveness
  • Support advertising activities where applicable

Cookies used through our Services may generally include:

Essential Cookies: Used to provide functions necessary for the website, shopping cart, checkout, account access, security, and other essential features.

Functional Cookies: Used to remember preferences and improve website functionality.

Analytics Cookies: Used to understand website traffic, usage, and performance.

Marketing and Advertising Cookies: Where used, these technologies may help measure advertising performance, understand interactions with marketing campaigns, or deliver advertising.

You may be able to control certain cookies through your browser settings or through cookie-management tools made available through our website.

Disabling certain cookies may prevent portions of the website from functioning properly.

Analytics

We use Google Analytics and may use similar analytics services to understand how visitors interact with our website.

These services may collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Approximate location derived from IP address
  • Time spent on the website
  • Website interactions
  • Other usage information

We use this information to understand website performance, improve our Services, and enhance the customer experience.

Third-Party Websites and Links

Our Services may contain links to websites, platforms, or services operated by third parties.

If you follow a link to a website that is not operated or controlled by MagnumBio Health, that third party’s privacy policy, security practices, and terms will govern your interaction with that website.

We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services.

The inclusion of a third-party link does not necessarily constitute an endorsement of that third party, its products, services, content, or practices.

Information you voluntarily disclose through public or semi-public third-party platforms, including social networking platforms, may be visible to other users and may be collected or used by third parties.

Health Information

The MagnumBio Health website is intended to facilitate product purchasing, account management, customer service, and general business communications.

Unless expressly stated otherwise, information submitted through this website is not intended to constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).

Our general website forms, customer accounts, and email communications are not intended for the submission of medical records, diagnoses, treatment information, or other sensitive health information.

Please do not submit medical or sensitive health information through general contact forms, customer account fields, or email unless specifically requested by an authorized MagnumBio Health representative through an appropriate channel.

If we intentionally collect information considered sensitive personal data under applicable privacy law, we will process such information in accordance with applicable legal requirements.

Research Use Disclaimer

Products offered through the MagnumBio Health website are intended for research use only and are not intended for human consumption.

The collection and processing of personal information described in this Privacy Policy relates to the operation of our website, processing and fulfillment of orders, customer support, business administration, security, marketing where permitted, and compliance with applicable legal obligations.

Nothing contained in this Privacy Policy modifies, supersedes, waives, or expands any research-use restriction, product labeling, disclaimer, intended-use statement, Terms of Service, or other condition applicable to products offered by MagnumBio Health.

Children’s Privacy

The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete the information as required by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to MagnumBio Health, please contact us using the information provided below.

We do not knowingly sell or share the personal information of children in violation of applicable law.

Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no website, information system, electronic transmission, or method of storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

You should use appropriate precautions when transmitting confidential information electronically and should avoid using unsecured channels to send sensitive or confidential information.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to:

  • Maintain customer accounts
  • Complete transactions
  • Fulfill orders
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet accounting, tax, regulatory, or legal requirements
  • Protect our legal rights

The appropriate retention period depends on the nature of the information, why it was collected, our legal obligations, and our legitimate business requirements.

Your Privacy Rights and Choices

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information.

These rights are not absolute and may be subject to legal exceptions.

Right to Access or Know

You may have the right to request confirmation regarding whether we process your personal information and to request access to personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.

Right to Data Portability

You may have the right to obtain a copy of certain personal information you previously provided to us in a portable and, where technically feasible, readily usable format.

Right to Opt Out

Where provided by applicable law, you may have the right to opt out of certain processing of personal information for purposes such as:

  • Targeted advertising
  • Sale of personal information
  • Certain profiling in furtherance of decisions that produce legal or similarly significant effects

Global Privacy Control and Browser Signals

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), in accordance with applicable requirements.

At this time, we do not respond to general browser-based “Do Not Track” signals that are not legally recognized or required.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our promotional communications.

Even if you unsubscribe from promotional communications, we may continue to send non-promotional communications relating to your account, purchases, transactions, security, customer service, or our ongoing business relationship with you.

Texas Privacy Rights

If you are a Texas resident and the Texas Data Privacy and Security Act applies to our processing of your personal data, you may have the right, subject to applicable exceptions, to:

  • Confirm whether we are processing your personal data and access that data
  • Correct inaccuracies in your personal data
  • Request deletion of personal data provided by or obtained about you
  • Obtain a portable copy of certain personal data
  • Opt out of processing for targeted advertising
  • Opt out of the sale of personal data
  • Opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects

You may exercise an applicable privacy right by contacting us at info@magnumbiohealth.com.

We may request information reasonably necessary to authenticate your identity and process your request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Where permitted by law, you may designate an authorized agent to submit certain requests on your behalf. We may require appropriate documentation demonstrating the agent’s authority and may separately verify your identity.

Privacy Request Appeals

If we decline to take action on a privacy request and applicable law provides you with a right to appeal our decision, you may submit an appeal by emailing:

info@magnumbiohealth.com

Please include “Privacy Appeal” in the subject line and provide sufficient information for us to identify the original request and review our decision.

We will review and respond to an appeal in accordance with applicable law.

Complaints

If you have a complaint regarding how MagnumBio Health collects, uses, processes, or discloses personal information, please contact us using the information provided below.

Depending on where you reside, you may also have the right to submit a complaint to an applicable state attorney general, privacy regulator, data protection authority, or other regulatory body.

International Data Transfers

Our website and service providers may process, transfer, or store information in the United States or other countries.

If personal information is transferred from a jurisdiction that requires specific safeguards for international transfers, we will use legally recognized transfer mechanisms where required, such as applicable Standard Contractual Clauses or other approved transfer mechanisms.

Privacy and data protection laws may differ between countries.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, Services, legal requirements, or regulatory obligations.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date at the top of this Policy.

We will provide additional notice when required by applicable law.

For additional information regarding your use of this website, purchases, and other conditions applicable to the Services, please review our Terms of Service and other applicable policies.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

MagnumBio Health
4950 Keller Springs Road, Suite 220
Addison, TX 75001
Email: info@magnumbiohealth.com